BCNET provides around the clock expert support to ensure uninterrupted, problem-free network service.Get technical support to ensure answers to your service questions.

Report a Problem
Support is available on-call or by filling out our online support request form. To report a problem, click here. 

Service Bulletins
For up-to-date network service bulletins from UBC IT, click here.

Member Network Status
BCNET provides network status traffic reports to all of our members and partners. To view your network traffic status reports, click here.