Service Bulletin

The BCNET network operations centre provide expert, around-the-clock support for the network to ensure uninterrupted, problem-free network service.

The following bulletin provides updates about service maintenance. Please contact us at noc@bc.net should you have questions.

Fri, 2016-04-15 11:18

EduCloud Server Issue has been resolved.

Fri, 2016-04-15 11:16

We are currently experiencing an issue with a component of the EduCloud Server service causing some tasks to not be processed.

Virtual machines running on the EduCloud service remain up and running, and are unaffected by this issue....

Fri, 2016-04-15 11:11

We would like to inform you of the following Vendor maintenance that may impact your services.

From: 00:01 PST Thursday, May 05, 2016
To: 06:00 PST Thursday, May 05, 2016

Reason: Vendor will be completing a...

Mon, 2016-04-11 14:57

We will be performing scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) on Saturday,April 16th, from 7:00 am – 1:00pm.

Virtual machines running on the EduCloud service will remain up and running....

Mon, 2016-04-11 14:56

We will be performing scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) on Saturday, April 17, from 7:00 – 13:00 PT.

Virtual machines running on the EduCloud service will remain up and running....

Wed, 2016-03-23 17:52

Reason: Portal services have been restored.

Effects: Clients can now access all portal services again. Config changes propagated without the need of restarting the portal server process.

Wed, 2016-03-23 14:39

Reason: An outdated config setting within the portal backend is impacting access to account features.

Effects: The BCNET client portal is currently displaying link errors when users attempt to access traffic graphs and user account...

Tue, 2016-03-15 14:28

From: 11:50 PDT Tuesday, March 15, 2016
To: 12:32 PDT Tuesday, March 15, 2016

Reason: A route leak from Japan into the CANARIE national
network caused a number of BGP sessions with...

Fri, 2016-03-04 13:16

From: 14:08 Thursday March 3, 2016
To: 13:00 Friday, March 4, 2016

Reason: Service have been restored, and BCNET is currently working with the service provider for cause of outage.

Effects: network connectivity is back to...

Fri, 2016-03-04 08:57

From: 14:08 Thursday March 3, 2016
To: Ongoing

Reason: Fiber break of the circuit. Personnel are investigating. No ETR is available as yet.

Effects: Network connectivity between Kamloops and...

Pages