Service Bulletin

The BCNET network operations centre provide expert, around-the-clock support for the network to ensure uninterrupted, problem-free network service.

The following bulletin provides updates about service maintenance. Please contact us at noc@bc.net should you have questions.

Tue, 2013-12-31 08:27

Please report network problems or issues through the normal channels during the holiday season:

noc@BC.net
604.822.1348 option 3 to report a network problem
604.822.1348 option 2 for a current status report...

Tue, 2013-12-24 08:20

The network will be upgraded at the UBC Okanagan campus on December 27th between the hours of 09:00 and 10:00 PT. There will be service disruptions to all network functions (wired, wireless, internet, phones) that will last from 5 minutes to 15...

Tue, 2013-12-24 08:18

The network will be upgraded at the UBC Okanagan campus on December 27th between the hours of 10:00 and 16:00 PT. There could be service disruptions to network functions (wired, wireless, internet) that may occur several times for brief durations...

Thu, 2013-12-05 17:14

From: 16:17 Wednesday, December 4, 2013
To: 18:14 Wednesday, December 4, 2013

Reason: A support system used to collect the traffic statistics for each connection had a failure. Technicians were called in to...

Sat, 2013-10-19 19:15

From: 05:00 Sunday, October 20, 2013
To: 07:00 Sunday, October 20, 2013

Reason: Scheduled maintenance to address a number of outstanding
issues including packet losses, hardware upgrades,...

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