Service Bulletin

The BCNET network operations centre provide expert, around-the-clock support for the network to ensure uninterrupted, problem-free network service.

The following bulletin provides updates about service maintenance. Please contact us at noc@bc.net should you have questions.

Thu, 2014-05-08 08:01

From: 09:00 PDT Saturday, May 10, 2014
To: 17:00 PDT Saturday, May 10, 2014

Reason: CANARIE and BCNET are conducting network maintenance to
upgrade and ready components for 100GigE...

Wed, 2014-05-07 16:08

Network connectivity has now been restored. Technicians are investigating the cause of the issue, and we continue to monitor the situation closely.

Tue, 2014-05-06 14:59

From: 09:00 PDT Wednesday, May 7, 2014
To: 17:00 PDT Wednesday, May 7, 2014

Reason: CANARIE and BCNET are conducting network maintenance to
upgrade and ready components for 100GigE...

Tue, 2014-04-15 16:43

From: 10:56 PT Tuesday, April 15, 2014

To: 15:30 PT Tuesday, April 15, 2014

Reason: Building power has been lost at the Surrey Central site. The power surge that occurred overpowered many of the UPS and power supplies have been...

Tue, 2014-04-15 14:48

From: 10:56 PT Tuesday, April 15, 2014

To: ongoing

Reason: Building power has been lost at the Surrey Central site. The power surge that occurred overpowered many of the UPS and power supplies have been damaged. BC Hydro is wiring...

Sat, 2014-03-29 06:06

CANARIE is conducting maintenance of the optical network between Vancouver and Kamloops. During the initial period,another network component failed. A replacement module has been sourced with ETR for 18:00 March 30.

Fri, 2014-02-07 11:15

A note to you on BCNET Network Services relative to the Olympics. As you are aware, events are live streamed online for the Olympics and a very high level of network activity is expected across the Internet. The live streaming is distributed at...

Tue, 2014-01-14 08:06

From: 21:25 Monday, January 13, 2014
To: 13:34 Tuesday, January 14, 2014

Reason: A failed component on the ROADM network.
Replaced equipment to restore full services.

Effects...

Mon, 2014-01-13 16:47

From: 08:00 Tuesday, January 14, 2014
To: 08:30 Tuesday, January 14, 2014

Reason: As part of ongoing maintenance and improvements, BCNET
is migrating the underlying support system to...

Mon, 2014-01-06 12:21

There are reports of attacks aimed at NTP (Network Time Protocol) services which can significantly impact your associated server and network services. Please see the following for a short description of the current attacks.

http://www....

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