Service Bulletin

The BCNET network operations centre provide expert, around-the-clock support for the network to ensure uninterrupted, problem-free network service.

The following bulletin provides updates about service maintenance. Please contact us at noc@bc.net should you have questions.

Tue, 2018-06-26 14:45

The EduCloud Server Web Portal undergo maintenance on Saturday, June 30th, from 06:00 – 10:00 PT. During this window, users will be able to access their workloads and there should be no impact.

Wed, 2018-06-20 11:14

From: 21:00 Thursday, June 21, 2018
To: 23:59 Thursday, June 21, 2018

Reason: BCNET internal and external servers will be patched as part of this maintenance.

Effects: Impact will be minimized to BCNET IT services as redundant...

Tue, 2018-06-12 17:33

The EduCloud Server Service will be undergoing maintenance from 10 AM on June 13, 2018 to 4 PM on June 15, 2018. There is no expected user impact during this window.

Tue, 2018-06-12 17:32

This is a notice regarding the upcoming maintenance scheduled for the EduCloud Kamloops site.

Date: Sunday, June 17, 2018 23:00 – Monday, June 18, 03:00

Environment: EduCloud Server and EduCloud Backup – Edge Equipment

...

Thu, 2018-06-07 22:48

Reason: Fibre cut between Williams Lake and Quesnel

Effects: High number of packet loss between BCNet and UNBC

Contact: Please contact the BCNET Network Operations
Centre at 604-822-1348 option 3 or noc@bc.net
when...

Thu, 2018-06-07 13:53

From: 21:00 Thursday, June 14, 2018

To: 23:59 Thursday, June 14, 2018

Reason: BCNET internal and external servers will be patched as part of this maintenance.

Effects: Impact will be minimized to BCNET IT services as...

Tue, 2018-06-05 14:32

We will be performing scheduled maintenance on the EduCloud Server environment for BCNet Organizations hosted in UBC Vancouver during the above maintenance window. There should be no impact to workloads on this environment.

Tue, 2018-06-05 14:31

The EduCloud Server backup infrastructure in Q9 will undergo maintenance on Thursday, June 7th, from 09:00 – 17:00 PT. During this window, we will not be able to fulfill restore requests for virtual machines hosted in the Q9 Data Centre.

Thu, 2018-05-31 15:03

From:       07:00 PT Friday, June 1, 2018

To:         08:00 PT Friday, June 1, 2018

 

Reason:     BCNET will perform hardware card replacement for CANARIE in the Vancouver router.

 

Effects:    BCNET...

Tue, 2018-05-29 14:58

This is a notice regarding the upcoming maintenance scheduled for the EduCloud Kamloops site.

Date: Friday, June 1, 2018 22:00 – Saturday, June 2, 02:00

Environment: EduCloud Server and EduCloud Backup – Edge Equipment

...

Pages