Service Bulletin

The BCNET network operations centre provide expert, around-the-clock support for the network to ensure uninterrupted, problem-free network service.

The following bulletin provides updates about service maintenance. Please contact us at noc@bc.net should you have questions.

Tue, 2016-06-28 15:20

We will be performing scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) on Saturday,July 9th, from 6:00 am – 12:00pm.

Virtual machines running on the EduCloud Server service will remain up and running...

Fri, 2016-06-17 13:27

From: 04:00 PST Wednesday, June 29, 2016
To: 07:00 PST Wednesday, June 29, 2016

Reason: Vendor will be fiber splicing in a new circuit near the BCNET fiber tray.

Effects: This is a threat notice for the...

Thu, 2016-06-16 11:34

From: 00:40 PST Thursday, June 16, 2016
To: ETR 10:30 PST Thursday, June 16, 2016

Reason: We have a failed optic at the Victoria Transit Exchange which is being replaced.

Effects: The Neptune, Proteomics, and ARC Research...

Tue, 2016-05-31 12:00

The UBC Video Share platform (Kaltura) within Connect and the MediaSpace portal will have the following access restrictions during the stated periods:

Read Only:
Between June 22, 2016 00:01 and June 24, 2016 23:59 PT.
During...

Tue, 2016-05-24 13:59

From: 21:00 PDT Thursday, May 26, 2016
To: 23:59 PDT Thursday, May 26, 2016

Reason: To apply patches during scheduled BCNET IT
monthly maintenance window (BCNETIT-1429).

Effects: Some core IT services will be...

Tue, 2016-05-03 15:36

University Storage Grid (USG) will be undergoing maintenance during the above mentioned window. USG is the storage backend for the following services: BCNet EduCloud, Virtual Server Service, TeamShare, Workspace, and Connect.

No service...

Tue, 2016-05-03 15:29

We will be performing scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) on Sunday May 8, from 08:00 – 09:30 PT.

Virtual machines running on the EduCloud service will remain up and running....

Fri, 2016-04-15 11:18

EduCloud Server Issue has been resolved.

Fri, 2016-04-15 11:16

We are currently experiencing an issue with a component of the EduCloud Server service causing some tasks to not be processed.

Virtual machines running on the EduCloud service remain up and running, and are unaffected by this issue....

Fri, 2016-04-15 11:11

We would like to inform you of the following Vendor maintenance that may impact your services.

From: 00:01 PST Thursday, May 05, 2016
To: 06:00 PST Thursday, May 05, 2016

Reason: Vendor will be completing a...

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