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Information Technology

Overview

Technology is evolving rapidly, expectations are rising, and IT teams are being asked to do more with less. Across higher education, institutions are rethinking how they build, operate, secure, and support the technology that powers their campuses.

The Information Technology Track moves beyond the hype to explore the realities of delivering modern IT services. We want to hear what's working, what's changing, what's challenging, and what's next. Share your successes, lessons learned, practical solutions, and bold ideas.

Whether you're modernizing infrastructure, adopting AI, addressing technical debt, or transforming service delivery, bring forward experiences that others can learn from and apply. Help shape the future of IT across BC's higher education community.

Target Audience

  • CIOs, IT Directors, Managers, and Team Leads
  • Infrastructure, Cloud, Network, and Systems Professionals
  • Enterprise Application Developers and Integration Specialists
  • IT Service Desk and Service Management Professionals
  • AI, Automation, and Emerging Technology Specialists
  • Identity, Data, and Platform Administrators
  • Digital Experience and Technology Transformation Teams
  • IT Project Managers, Architects, and Technical Strategists

Focus Areas

  • AI & Automation – AI-enabled operations, intelligent service desks, and workflow automation.
  • Infrastructure & Cloud – Infrastructure modernization, hybrid cloud, networking, and resilience.
  • Enterprise Systems & Integration – ERPs, SISs, LMSs, APIs, and interoperability.
  • IT Service Management – ITSM, support models, self-service, and user experience.
  • Identity & Access Management – Identity lifecycle management, authentication, and access governance.
  • Digital Campus Experience – Digital workplaces and student and employee digital experiences.
  • Data & Systems Reliability – Monitoring, observability, performance, availability, and service reliability.
  • Technical Debt & Sustainability – Legacy modernization, lifecycle management, and sustainable IT practices.
  • IT Workforce & Leadership – Evolving roles, skills development, team structures, and leading change.
  • Collaboration & Shared Services – Partnerships, shared platforms, and sector-wide opportunities.