Service Bulletin

The BCNET network operations centre provide expert, around-the-clock support for the network to ensure uninterrupted, problem-free network service.

The following bulletin provides updates about service maintenance. Please contact us at noc@bc.net should you have questions.

Thu, 2018-05-17 12:24

We will be performing scheduled maintenance on the EduCloud Server environment for Organizations hosted in UBC Vancouver during the above maintenance window. Virtual machines running on the EduCloud Server service will remain up and running....

Tue, 2018-05-15 08:23

Accessibility to a number of UBC services has been impacted by issues with Educloud services this morning. We are expecting some services like authentication services to be up by noon and the remaining services to be up and running by the early...

Tue, 2018-05-15 08:03

We are currently experiencing an issue with Educloud Server Administration Portal. Administrators can continue to manage their virtual machines through regular remote management methods. Technicians are aware and currently working on a resolution...

Thu, 2018-05-10 21:49

From:  5:00 am Friday May  11, 2018

To: 9:00 am  Friday May 11, 2018

 

Reason: Emergency repair/patching of NetApp affecting BCNET virtual servers at the Q9 location as part of this maintenance. These servers will be...

Wed, 2018-05-09 14:04

From: 21:00 Thursday, May 10, 2018
To: 23:59 Thursday, May 10, 2018

Reason: BCNET internal and external servers will be patched as part of this maintenance.

Effects: Impact will be minimized to BCNET IT services as redundant...

Tue, 2018-05-08 16:52

The EduCloud Server backup infrastructure will undergo maintenance on Thursday, May 10th, from 10:00 – 18:00 PT. During this window, we will not be able to fulfill restore requests for virtual machines hosted in EduCloud Server.

Tue, 2018-05-08 16:24

UBC Border firewall maintenance  Saturday, June 09, 2018  16:00 – 20:00 PT.  No User impact anticipated.

Sat, 2018-05-05 06:58

Network connectivity has been restored at Dairy Education Research Centre in Agassiz at 1.45 am May 5.

Fri, 2018-05-04 12:30

We will be performing scheduled maintenance on the EduCloud Server environment for Organizations hosted in UBC Vancouver during the above maintenance window. Virtual machines running on the EduCloud Server service will remain up and running....

Mon, 2018-04-30 13:18

We will be performing scheduled maintenance on the EduCloud Server environment for Organizations hosted in UBC Vancouver during the above maintenance window. Virtual machines running on the EduCloud Server service will remain up and running....

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