Service Bulletin

The BCNET network operations centre provide expert, around-the-clock support for the network to ensure uninterrupted, problem-free network service.

The following bulletin provides updates about service maintenance. Please contact us at noc@bc.net should you have questions.

Tue, 2020-09-29 18:03

We will be performing scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) on October 10, 2020, 10:00-14:00 PT. No outages to virtual machines or the management portal are expected.

Fri, 2020-09-11 13:23

We have experienced a hardware issue affecting several EduCloud Server workloads hosted in Kamloops.  Some hosted virtual machines may experience connectivity issues or performance degradation.

We are currently working on issue resolution...

Tue, 2020-09-08 15:48

From:       10:30 PT Wednesday, September 10, 2020

To:         11:30 PT Wednesday, September 10, 2020

 

Reason:     City of Surrey will be relocating a section of a fiber-optic cable in order to accommodate the removal...

Tue, 2020-09-08 15:48

From:       10:30 PT Wednesday, September 9, 2020

To:         11:30 PT Wednesday, September 9, 2020

 

Reason:     City of Surrey will be relocating a section of a fiber-optic cable in order to accommodate the removal of...

Wed, 2020-09-02 13:21

We have experienced a hardware issue affecting several EduCloud Server workloads hosted in Kamloops.  Some hosted virtual machines may experience connectivity issues or performance degradation.

 

We are currently working...

Fri, 2020-08-28 13:43

From: 00:00 PT Friday, September 4, 2020
To: 06:00 PT Friday, September 4, 2020

Reason: Rogers will be working on their splice case RS0085 (Highbury St and W 10th Ave), from Thursday, September 3rd 11:59 PM to Friday morning...

Wed, 2020-08-26 08:30

From: 20:00 Thursday, September 24, 2020
To: 22:59 Thursday, September 24, 2020

Reason: BCNET internal and external servers will be patched as part of this maintenance.

Effects: Impact will be minimized to BCNET IT services as...

Wed, 2020-08-26 08:29

From: 20:00 Thursday, September 10, 2020
To: 22:59 Thursday, September 10, 2020

Reason: BCNET internal and external servers will be patched as part of this maintenance.

Effects: Impact will be minimized to BCNET IT services as...

Mon, 2020-08-17 08:02

From:       06:30 PT Thursday, August 20, 2020

To:         07:30 PT Thursday, August 20, 2020

 

Reason: ...

Fri, 2020-08-14 08:04

From:       06:00 PT Wednesday, August 19, 2020

To:         08:00 PT Wednesday, August 19, 2020

 

Reason:...

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