Service Bulletin
The BCNET network operations centre provide expert, around-the-clock support for the network to ensure uninterrupted, problem-free network service.
The following bulletin provides updates about service maintenance. Please contact us at noc@bc.net should you have questions.
UBC IT will perform internet bandwidth upgrade on UBCV border router to increase the throughput. No user impact on Internet expected.
From: 23:00 PT Monday, August 11, 2020
To: 06:00 PT Tuesday, August 12, 2020
Reason: Rogers’ contractor Dixon will be splicing and testing in some of the splice cases along Highway 1 from Burnaby to Surrey...
From: 23:00 PT Monday, August 10, 2020
To: 06:00 PT Tuesday, August 11, 2020
Reason: Rogers’ contractor Dixon will be splicing and testing in some of the splice cases along Highway 1 from Burnaby to Surrey...
UBC IT Systems will be performing scheduled maintenance on the BCNET EduCloud Server environment (https://bcnet.educloud.ubc.ca) on August 8, 2020, 07:00-17:00 PT.
Virtual machines running on the BCNET EduCloud server will remain up and...
From: 18:51 PT Monday, August 3, 2020
To: ongoing
Reason: BCNET VANTX data centre #2 experienced power loss on UPS #2 starting at 18:51.
Work is underway to reroute and restore full power to...
The Kaltura Enterprise Video Platform within all Learning Management Systems (e.g. Canvas), and MediaSpace portals will be offline between August 22, 2020, 04:00 PT to August 23, 2020, 23:59 PT.
During this time, users will not be able to...
The EduCloud Server environment (https://bcnet.educloud.ubc.ca) for UBC IT Production Organizations hosted in Vancouver will be undergoing scheduled maintenance on August 1, 2020, 06:00-06:30 PT
There are no expected outages to running...
We will be performing scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) from July 27, 2020, 09:00 PT to July 31, 2020, 17:00 PT
Virtual machines running on the EduCloud service will remain up and...
UBC IT will be performing maintenance on the load balancing systems on July 21, 2020 19:00-23:00 PT. No service interruptions are expected.
Children and Women’s Hospital Network Down as of 09:35. Network Management Team working on the issue.
