Service Bulletin

The BCNET network operations centre provide expert, around-the-clock support for the network to ensure uninterrupted, problem-free network service.

The following bulletin provides updates about service maintenance. Please contact us at noc@bc.net should you have questions.

Tue, 2020-03-24 13:56

UBC IT Systems will be performing scheduled maintenance on the PG EduCloud Server environment (https://bcnet.educloud.ubc.ca) on April 4, 2020, 07:00-10:00 PT.

Virtual machines running on the EduCloud service will remain up and running....

Tue, 2020-03-17 18:14

The EduCloud Server environment (https://bcnet.educloud.ubc.ca) for Organizations hosted in Kamloops will be undergoing scheduled maintenance from March 23, 2020 14:00 PT to April 8, 2020 18:00 PT.

There are no expected outages to running...

Mon, 2020-03-16 21:44

As you are working diligently to support your institution through this unprecedented COVID-19 situation we are experiencing, we wanted to provide an update on BCNET’s preparations to maintain our services to ensure smooth and continuous...

Thu, 2020-03-12 13:34

From: 22:00 PT — Wednesday, March 18, 2020

To: 06:00 PT — Thursday, March 19, 2020

Reason: Urban Networks forced fibre relocation maintenance window

Effects: The following BCNET and BCNET Member services will be affected...

Tue, 2020-03-10 14:11

EduCloud Dashboards will be undergoing maintenance on March 11, 2020 from 10:00-14:00 PT. The service will not be available during this window.

Tue, 2020-03-10 11:03

From:       10:39 PT Tuesday, March 10, 2020

To:         Ongoing

 

Reason:     Vancouver exchange fiber cut between Harbour Centre and UBC Point Grey.

 

Effects:    Outage is due to a fiber cut,...

Mon, 2020-03-09 09:33

Effects: The following BCNET and BCNET Member services will be affected during this outage period.

 

BCNET Services

– Backup 10G circuit via MetroVan DWDM Channel between CR2.VNCV1 and CR1.SRRY

– 100G...

Tue, 2020-03-03 14:53

From: 00:01 PT — Saturday, March 7, 2020

To: 15:00 PT — Saturday, March 7, 2020

 

Reason: KCN forced fibre relocation maintenance window

 

Effects: The following BCNET Kamloops services...

Tue, 2020-03-03 14:30

The EduCloud Server backup software will undergo maintenance on March 4, 2020, from 13:30-15:30 PT. During this window, restore requests for BCNET and UBC virtual machines hosted in EduCloud will be unavailable. There will be no impact to virtual...

Tue, 2020-03-03 12:30

The EduCloud Server backup software will undergo maintenance on March 6, 2020, from 09:30-12:30 PT. During this window, restore requests for BCNET and UBC virtual machines hosted in EduCloud will be unavailable. There will be no impact to virtual...

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