Service Bulletin

The BCNET network operations centre provide expert, around-the-clock support for the network to ensure uninterrupted, problem-free network service.

The following bulletin provides updates about service maintenance. Please contact us at noc@bc.net should you have questions.

Tue, 2020-06-02 14:56

The BCNET EduCloud Server Web Portal (bcnet.educloud.ubc.ca) will undergo maintenance on June 6, 2020, from 08:00 – 12:00 PT. There is no expected user impact during this maintenance window.

Tue, 2020-05-26 16:50

We are experiencing intermittent connectivity issues between Vancouver and Kamloops locations which affect the ability to manage workloads in Kamloops.  The portal is up and running, however, you may not be able to manage workloads in your...

Sun, 2020-05-17 20:26

Scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) will be performed on May 18, 2020, 07:00-10:00 PT.

Virtual machines running on the EduCloud Server service will remain up and running. Administrators...

Tue, 2020-05-12 15:05

EduCloud Dashboards will be undergoing maintenance on May 19, 2020, 09:00-17:00 PT. The service will not be available during this window.

Tue, 2020-05-12 14:54

UBC IT Systems will be performing scheduled maintenance on the BCNET EduCloud Server environment (https://bcnet.educloud.ubc.ca) on May 30, 2020, 07:00-15:00 PT.

Virtual machines running on the BCNET EduCloud service will remain up and...

Mon, 2020-05-11 09:34

From: 18:00 Thursday, May 28, 2020

To: 21:59 Thursday, May 28, 2020

Reason: BCNET infrastructure will be patched/updated as part of this maintenance.

Effects: Impact will be minimized to BCNET IT services as redundant systems...

Wed, 2020-05-06 17:22

From: 09:30 PT Wednesday, May 06, 2020
To: Ongoing

Reason: Possible DoS attack to members.

Effects:    BCNET has detected abnormal TCP traffic with low bandwidth and high packets per second. Sources are from thefollowing...

Tue, 2020-05-05 15:25

UBC IT will be performing maintenance on the network systems in Kamloops on May 8, 2020, 09:00-17:00 PT. No service interruptions are expected.

Tue, 2020-05-05 14:58

The EduCloud Server Service storage system will be undergoing maintenance on May 17, 2020, 09:00-12:00 PT. No service interruption is expected during this window.

Tue, 2020-05-05 14:54

The EduCloud Server Service storage system will be undergoing maintenance on May 10, 2020, 09:00-12:00 PT. No service interruption is expected during this window.

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