Service Bulletin

The BCNET network operations centre provide expert, around-the-clock support for the network to ensure uninterrupted, problem-free network service.

The following bulletin provides updates about service maintenance. Please contact us at noc@bc.net should you have questions.

Mon, 2018-10-15 14:26

October 15, 2018, 14:35 PT

Connectivity has been restored.

 

October 15, 2018, 13:50 PT

We are currently experiencing an issue with network connectivity to the Kamloops Q9...

Tue, 2018-09-18 18:18

We will be performing maintenance on the EduCloud Server environment, during the above maintenance window. Virtual machines running on the EduCloud Server service will remain up and running. Administrators will be able to manage virtual machines...

Tue, 2018-09-11 15:15

We will be performing scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) for Organizations hosted in Kamloops during the above maintenance window. No outages to virtual machines or the management portal are...

Mon, 2018-08-27 08:57

From: 04:00 Tuesday, August 28, 2018

To: 05:00  Tuesday, August 28, 2018

 

 

Reason: Both CANRIE Eduroam servers will have minor upgrades done.

 

Effects: There should be no interruption in...

Tue, 2018-08-21 16:37

From: 21:00 Thursday, August 30, 2018
To: 23:59 Thursday, August 30, 2018

Reason: BCNET internal and external servers will be patched as part of this maintenance.

Effects: Impact will be minimized to BCNET IT services as...

Sat, 2018-08-18 20:29

From:       08:00 PT Sunday, August 19, 2018

To:         10:00 PT Sunday, August 19, 2018

 

Reason:     A faulty card detected in our ROADM link between our nodes at SFU and BCIT.

 

Effects:    Down...

Thu, 2018-08-16 10:09

The BC Government issued a provincial state of emergency August 15 2018 due to the ongoing wildfire situation.  This is to let you know that BCNET receives Emergency BC communications and updates from suppliers of any telecommunications services...

Tue, 2018-08-14 14:39

Maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) will be performed during the above time

Disruption to the service is not expected, all workloads and access to the service will continue to function as expected...

Thu, 2018-08-09 13:28

From: 21:00 Thursday, August 9, 2018 To: 23:59 Thursday, August 9, 2018

Reason: BCNET internal and external servers will be patched as part of this maintenance.

Effects: Impact will be minimized to BCNET IT services as redundant...

Thu, 2018-08-09 09:01

From: 13:00 Friday, August 10, 2018
To: 19:00 Friday, August 10, 2018

Reason: BCNET internal and external DNS Servers will be updated as part of this maintenance.

Effects: Impact will be minimized to BCNET IT services as...

Pages