Service Bulletin

The BCNET network operations centre provide expert, around-the-clock support for the network to ensure uninterrupted, problem-free network service.

The following bulletin provides updates about service maintenance. Please contact use at noc@bc.net should you have questions.

Tue, 2017-12-05 14:42

University Storage Grid (USG) will be undergoing maintenance during the above mentioned window. No service interruptions are expected.

Thu, 2017-11-09 12:13

From:       00:01 PST Tuesday, November 29, 2017

To:            06:00 PST Tuesday, November 29, 2017

and

From:       00:01 PST Tuesday, November 30, 2017

To:            06:00 PST Tuesday, November 30, 2017

...

Wed, 2017-11-08 13:49

From: 00:01 PST Tuesday, November 29, 2017
To: 06:00 PST Tuesday, November 29, 2017

Reason: Vendor will perform maintenance work on fiber between Prince George and Vancouver.

Effects: Backbone network connectivity between...

Tue, 2017-11-07 14:59

We will be performing scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) for Organizations hosted in Kamloops during the above maintenance window. No outages to virtual machines or the management portal are...

Tue, 2017-11-07 14:53

EduCloud Server service will be undergoing maintenance starting at 10 AM on November 8 2017 until 5:00 PM on November 15, 2017. There is no expected downtime during this window.

Tue, 2017-10-31 18:46

We will be performing scheduled upgrades of edge equipment at the EduCloud Kamloops datacentre on Sunday, November 12th, 2017 from 6:00am – 7:30am.

Customers running services from the EduCloud Server Kamloops Site, or using the...

Tue, 2017-10-24 20:11

We will be performing scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) for Organizations hosted in Kamloops during the above maintenance window. Virtual machines running on the EduCloud Server service will...

Tue, 2017-10-24 18:29

We will be performing scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) for Organizations hosted in Kamloops during the above maintenance window.  Virtual machines running on the EduCloud Server service will...

Tue, 2017-10-17 13:44

If you have updated your computer’s Adobe Shockwave Flash to the latest version (27.0.0.170) you may experience issues with EduCloud Server VM console functionality.  Opening up the VM console will result in an error message “Shockwave Flash has...

Mon, 2017-10-16 16:13

From: 21:00 Tuesday, October 26, 2017
To: 23:59 Tuesday, October 26, 2017

Reason: BCNET internal and external servers will be patched as part of this maintenance.

Effects: Impact will be minimized to BCNET IT services as...

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