Service Bulletin

The BCNET network operations centre provide expert, around-the-clock support for the network to ensure uninterrupted, problem-free network service.

The following bulletin provides updates about service maintenance. Please contact use at noc@bc.net should you have questions.

Tue, 2017-10-17 13:44

If you have updated your computer’s Adobe Shockwave Flash to the latest version (27.0.0.170) you may experience issues with EduCloud Server VM console functionality.  Opening up the VM console will result in an error message “Shockwave Flash has...

Mon, 2017-10-16 16:13

From: 21:00 Tuesday, October 26, 2017
To: 23:59 Tuesday, October 26, 2017

Reason: BCNET internal and external servers will be patched as part of this maintenance.

Effects: Impact will be minimized to BCNET IT services as...

Fri, 2017-10-13 13:29

Maintenance will be performed on Hospital Wireless and Video Conference services in order to facilitate a BCNet power re-configuration project. During this maintenance window on Friday, October 13, 2017 19:00 -24:00 PT, Hospital Wireless and...

Tue, 2017-10-10 17:12

From: 07:30 PST Wednesday, October 18, 2017
To: 16:00 PST Wednesday, October 18, 2017

Reason: BCNET is moving UPS A Maintenance Bypass Switch within the communications room.

Effects: Akamai cache servers 6 to 10 will be shut...

Tue, 2017-10-03 15:19

From: 20:00 Tuesday, October 3, 2017

To: 23:59 Tuesday, October 3, 2017

 

Reason: BCNET internal and external servers will be patched as part of this maintenance.

 

Effects: Impact will be minimized to...

Sat, 2017-09-23 09:01

From:  02:23 PDT Saturday, September 23, 2017

To:  ongoing

Reason:  Amplifier module malfunctioning in Western ROADM Agassiz node

Effects:  Backbone network connectivity between Vancouver and Kamloops/Calgary is currently...

Fri, 2017-09-22 09:56

From: 21:00 PDT Thursday, September 28, 2017
To: 23:59 PDT Thursday, September 28, 2017

Reason: BCNET internal and external servers will be patched as part of this maintenance.

Effects: Impact will be minimized to BCNET IT...

Tue, 2017-09-19 15:05

EduCloud Server Dashboard (https://dashboard.educloud.ubc.ca) will be unavailable on Wednesday, September 20th from 10:00 – 14:00 for scheduled maintenance.

Please note that this maintenance does not impact workloads running on the...

Tue, 2017-09-12 15:03

Please be advised that the Educloud service will currently undergo maintenance on September 16, 2017 07:00 – 08:00 PT.

The Educloud portal at https://bcnet.educloud.ubc.ca will not be accessible during the restart, but running...

Wed, 2017-08-23 13:55

From: 23:01 PDT Wednesday, September 6, 2017
To: 05:00 PDT Thursday, September 7, 2017

Reason: Vendor will perform maintenance work on fiber between Prince George and Vancouver.

Effects: Backbone network connectivity between...

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