Service Bulletin

The BCNET network operations centre provide expert, around-the-clock support for the network to ensure uninterrupted, problem-free network service.

The following bulletin provides updates about service maintenance. Please contact us at noc@bc.net should you have questions.

Tue, 2022-01-18 14:55

Scheduled : Scheduled maintenance on the EduCloud Server (https://bcnet.educloud.ubc.ca) will be performed from January 24, 2022, 13:00 PT to February 2, 2022, 16:00 PT

There are no expected outages to running virtual...

Mon, 2022-01-17 12:27

We are currently experiencing an issue with EduCloud Server Management Portal and are working with the vendor to address the issue.  VM management tasks such as provisioning, resource changes, snapshots and console access are unavailable.

...

Fri, 2022-01-14 11:31

From:       08:00 PT Monday, January 17, 2022

To:         18:00 PT Monday, January 17, 2022

Reason:    This is a treat notification for the following activity. Rogers’ contractor will be doing some dark fiber splicing in the...

Thu, 2022-01-13 16:37

From:       08:00 PT Monday, January 18, 2022

To:         18:00 PT Monday, January 18, 2022

Reason:    This is a treat notification for the following activity. Rogers’ contractor will be doing some dark fiber splicing in the...

Mon, 2022-01-10 12:40

We are currently experiencing intermittent issues with storage policies within the EduCloud Server management portal which may affect provisioning of new VMs or editing hard disk properties of existing VMs.

 

When attempting to...

Sat, 2022-01-08 16:17

From:       06:00 PT Monday, January 10, 2022
To:         07:00 PT Monday, January 10, 2022

Reason:     BCNET will be replacing a failed Juniper MX960 Routing Engine 0 in the CR2.VNCV1 Core Router at the BCNET Vancouver Exchange,...

Thu, 2021-12-16 15:12

From:       06:00 PT Wednesday, December 22, 2021

To:         07:00 PT Wednesday, December 22, 2021

 

Reason:     BCNET will be replacing three End-of-Life Juniper MPC3 cards in our Core Router at the BCNET Surrey...

Tue, 2021-12-14 17:05

From:       06:00 PT Tuesday, December 21, 2021

To:         07:00 PT Tuesday, December 21, 2021

 

Reason:     BCNET will need to rehome the existing Transit logical tunnels from the End-of-Life Juniper MPC3 card in slot...

Tue, 2021-12-14 12:08

From:       06:00 PT Monday, December 20, 2021

To:         07:00 PT Monday, December 20, 2021

 

Reason:     BCNET will be replacing the End-of-Life Juniper MPC3 card in our Core Router at the BCNET Vancouver Exchange,...

Thu, 2021-12-02 10:09

From:       10:00 PT Thursday, December 2, 2021

To:         11:00 PT Wednesday, December 2, 2021

 

Reason:     BCNET will be replacing a faulty PIC card in FPC0 on VNCV1 router at the BCNET Vancouver Exchange.

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