Service Bulletin

The BCNET network operations centre provide expert, around-the-clock support for the network to ensure uninterrupted, problem-free network service.

The following bulletin provides updates about service maintenance. Please contact us at noc@bc.net should you have questions.

Tue, 2020-08-11 15:24

UBC IT will perform internet bandwidth upgrade on UBCV border router to increase the throughput. No user impact on Internet expected.

Fri, 2020-08-07 08:10

From:       23:00 PT Monday, August 11, 2020

To:         06:00 PT Tuesday, August 12, 2020

Reason:     Rogers’ contractor Dixon will be splicing and testing in some of the splice cases along Highway 1 from Burnaby to Surrey...

Fri, 2020-08-07 08:10

From:       23:00 PT Monday, August 10, 2020

To:         06:00 PT Tuesday, August 11, 2020

Reason:     Rogers’ contractor Dixon will be splicing and testing in some of the splice cases along Highway 1 from Burnaby to Surrey...

Tue, 2020-08-04 08:13

UBC IT Systems will be performing scheduled maintenance on the BCNET EduCloud Server environment (https://bcnet.educloud.ubc.ca) on August 8, 2020, 07:00-17:00 PT.

Virtual machines running on the BCNET EduCloud server will remain up and...

Mon, 2020-08-03 22:30

From:       18:51 PT Monday, August 3, 2020

To:         ongoing

 

Reason:     BCNET VANTX data centre #2 experienced power loss on UPS #2 starting at 18:51.

Work is underway to reroute and restore full power to...

Tue, 2020-07-28 17:15

The Kaltura Enterprise Video Platform within all Learning Management Systems (e.g. Canvas), and MediaSpace portals will be offline between August 22, 2020, 04:00 PT to August 23, 2020, 23:59 PT.
During this time, users will not be able to...

Tue, 2020-07-28 17:12

The EduCloud Server environment (https://bcnet.educloud.ubc.ca) for UBC IT Production Organizations hosted in Vancouver will be undergoing scheduled maintenance on August 1, 2020, 06:00-06:30 PT

There are no expected outages to running...

Tue, 2020-07-21 14:50

We will be performing scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) from July 27, 2020, 09:00 PT to July 31, 2020, 17:00 PT

Virtual machines running on the EduCloud service will remain up and...

Tue, 2020-07-21 14:41

UBC IT will be performing maintenance on the load balancing systems on July 21, 2020 19:00-23:00 PT. No service interruptions are expected.

Mon, 2020-07-20 10:27

Children and Women’s Hospital Network Down as of 09:35. Network Management Team working on the issue.

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