Service Bulletin

The BCNET network operations centre provide expert, around-the-clock support for the network to ensure uninterrupted, problem-free network service.

The following bulletin provides updates about service maintenance. Please contact us at noc@bc.net should you have questions.

Tue, 2020-10-20 15:53

Subject:    CANARIE/BCNET Vancouver Exchange Network Maintenance October 25, 2020 07:00-10:00 PT

 

From:       07:00 PT Sunday, October 25, 2020

To:           10:00 PT Sunday, October 25, 2020

 

Reason...

Tue, 2020-10-20 14:30

Subject:    CANARIE/BCNET Vancouver Exchange Network Maintenance October 25, 2020 07:00-10:00 PT

 

From:       07:00 PT Sunday, October 25, 2020

To:           10:00 PT Sunday, October 25, 2020

 

Reason...

Wed, 2020-10-14 04:55

We will be performing scheduled maintenance on the EduCloud Server supporting environment on October 14, 2020, 10:00-14:00 PT. No outages to virtual machines or the management portal are expected. Access to performance and reporting functionality...

Thu, 2020-10-08 17:07

From:       15:45 PM PT Thursday, October 08, 2020

To:         Ongoing

Reason:     BCNET is experiencing connectivity issues with all our transit peerings with Shaw. Affected locations are: VANTX, VICTX, KAMTX, KELTX, AND PGTX....

Thu, 2020-10-08 16:00

Scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) will be performed on October 8, 2020, 16:00-17:00 PT.

Virtual machines running on the EduCloud Server service will remain up and running....

Thu, 2020-10-08 14:08

We are currently experiencing an intermittent issue with management of Vancouver production orgs through the EduCloud Server Administration Portal.  This may affect provisioning of new VMs and resource changes. Please note that you can continue...

Tue, 2020-10-06 19:57

We are currently experiencing intermittent issues with managing EduCloud Server workloads through the Administration Portal.  You may be experiencing slow response time or time outs when attempting to create new virtual machines or manage...

Tue, 2020-10-06 14:49

We will be performing maintenance to the Kaltura Enterprise Video Platform on October 10, 2020, 06:00-09:00 PT. During the maintenance window users will be able to watch and publish videos but will NOT be able to Edit, Clip, Copy, or make any...

Tue, 2020-10-06 14:46

UBC IT will be performing maintenance on the Vancouver load balancing systems on October 7, 2020, 21:00-22:00 PT. No service interruptions are expected.

Tue, 2020-10-06 14:39

We will be performing scheduled maintenance on the EduCloud Server supporting environment on October 7 and October 8 from 10:00 to 12:00 PT each day. No outages to virtual machines or the management portal are expected. Access to performance and...

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