Service Bulletin

The BCNET network operations centre provide expert, around-the-clock support for the network to ensure uninterrupted, problem-free network service.

The following bulletin provides updates about service maintenance. Please contact us at noc@bc.net should you have questions.

Sun, 2019-04-14 15:18

The EduCloud backup software will undergo maintenance on April 24, 2019, from 10:00-16:00 PT. During this window, restore requests for BCNET and UBC virtual machines hosted in EduCloud will be unavailable.

Sun, 2019-04-14 10:56

The Kamloops EduCloud backup software will undergo maintenance on April 18, 2019, from 11:00-14:00 PT. During this window, restore requests for virtual machines hosted in the Kamloops Q9 EduCloud virtual data center will be unavailable.

Mon, 2019-04-08 16:08

From: 14:00 Thursday, April 18th, 2019

To: 15:59 Thursday, April 18th, 2019

Reason: DATA-SAFE NetApp system upgrade to 9.5.

Effects: Impact is the BCNET DATA-SAFE services will upgraded to 9.5 during this system maintenance....

Mon, 2019-04-08 15:47

We are currently experiencing intermittent issues with managing EduCloud Server workloads located in the Kamloops datacenter through the Administration Portal.  You may be seeing issues with provisioning new virtual servers, or making changes to...

Mon, 2019-04-08 15:36

From: 14:00 Tuesday, April 16, 2019

To: 15:59 Sunday, April 16, 2019

Reason: DATA-SAFE NetApp system upgrade to 9.3.

Effects: Impact is the BCNET DATA-SAFE services will upgraded to 9.3 during this system maintenance. This...

Sun, 2019-04-07 14:30

The EduCloud Server Service storage system will be undergoing maintenance on April 13, 2019, from 06:00-09:00 PT. No service interruption is expected.

Sun, 2019-04-07 14:28

UBC IT will be performing network maintenance from April 12, 2019, 23:30 PT to April 13, 2019, 05:00 PT. During this time, the Kamloops Q9 datacentre will experience minimal interruptions to networking services.

Sun, 2019-04-07 14:25

UBC IT will be performing network maintenance from April 12, 2019, 22:00 PT to April 13, 2019, 23:30 PT. During this time, the Kamloops Q9 datacentre will experience minimal interruptions to networking services.

Thu, 2019-04-04 11:34

From: 06:00 Sunday, April 14, 2019 To: 09:59 Sunday, April 14, 2019

Reason: Certain internal BCNET servers will be unavailable, including DNS and IPs.

Effects: Impact is the BCNET Active Directory and IDP services will unavailable...

Thu, 2019-04-04 08:26

From: 21:00 Thursday, April 11, 2019
To: 23:59 Thursday, April 11, 2019

Reason: BCNET internal and external servers will be patched as part of this maintenance.

Effects: Impact will be minimized to BCNET IT services as...

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