Service Bulletin

The BCNET network operations centre provide expert, around-the-clock support for the network to ensure uninterrupted, problem-free network service.

The following bulletin provides updates about service maintenance. Please contact us at noc@bc.net should you have questions.

Fri, 2018-04-13 15:31

Windows Server 2016 virtual machines in the EduCloud Server environment may unexpectedly crash when increasing the number of CPUs while the virtual machine is powered on if it has been configured with less than 4GB of memory.

 

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Wed, 2018-04-11 11:07

We experienced a service interruption with the EduCloud Server Management Portal (https://bcnet.educloud.ubc.ca) for approximately 5 minutes between 10:55 – 11:00.

Please note that there was no impact to running virtual machines.

Tue, 2018-04-10 13:58

This is a notice regarding the upcoming maintenance scheduled for the EduCloud Kamloops site.

Date: Sunday, April 15th 6:00am – 7:30am

Environment: EduCloud Server and EduCloud Backup – Edge Equipment

Impact: Disruptive. VMs...

Thu, 2018-04-05 10:55

From: 21:00 Thursday, April 12, 2018
To: 23:59 Thursday, April 12, 2018

Reason: BCNET internal and external servers will be patched as part of this maintenance.

Effects: Impact will be minimized to BCNET IT services as...

Tue, 2018-03-27 14:38

Scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) will be performed during the above time.

Virtual machines running on the EduCloud Server service will remain up and running. Administrators will be...

Tue, 2018-03-20 13:57

Scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) will be performed during the above times.

Virtual machines running on the EduCloud Server service will remain up and running. Administrators will be...

Tue, 2018-03-13 13:09

From: 21:00 Thursday, March 12, 2018

To: 23:59 Thursday, March 12, 2018

 

Reason: BCNET internal and external servers will be patched as part of this maintenance.

 

Effects: Impact will be minimized to...

Tue, 2018-03-06 15:39

EduCloud Server service will be undergoing maintenance during the above window. There is no expected downtime.

Tue, 2018-02-20 14:15

EduCloud Server service will be undergoing maintenance during the above window. There is no expected downtime.

Mon, 2018-02-19 15:25

From: 21:00 Thursday, February 22, 2018

To: 23:59 Thursday, February 22, 2018

 

Reason: BCNET internal and external servers will be patched as part of this maintenance.

 

Effects: Impact will be...

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