Service Bulletin

The BCNET network operations centre provide expert, around-the-clock support for the network to ensure uninterrupted, problem-free network service.

The following bulletin provides updates about service maintenance. Please contact us at noc@bc.net should you have questions.

Sat, 2020-12-05 20:06

From: 20:00 PT Saturday, December 05, 2020
To: 23:00 PT Saturday, December 05, 2020

Reason: The Master PDU in the Rack 8 at the BCNET Vancouver Exchange, VANTX1 is faulty (BCNET Incident Ticket # 44854). In order to repair this...

Fri, 2020-12-04 09:26

Scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) will be performed on December 5, 2020, 09:00-12:00 PT.

Virtual machines running on the EduCloud Server service will remain up and running....

Thu, 2020-12-03 11:08

From:       08:00 PT Tuesday, December 01, 2020

To:         16:00 PT Friday, December 04, 2020

 

Reason:     ** THREAT NOTIFICATION ** CANARIE / BCNET have a contractor performing Fiber work on the following segments of...

Wed, 2020-12-02 16:40

From:       09:00 PT Friday, December 4, 2020

To:         17:00 PT Friday, December 4, 2020

 

Reason:    This is a treat notification for the following activity. Rogers’ contractor will be doing some dark fiber...

Wed, 2020-12-02 04:55

Update December 2, 2020 07:00PT:

The issue with Kaltura Enterprise Video platform is still ongoing. Users may experience issues with loading videos from within Canvas.

Our technicians have contacted Kaltura about the issue and they...

Tue, 2020-12-01 15:17

From: 07:00 Tuesday, December 29, 2020

To: 17:00 Wednesday, December 30, 2020

 

Reason: BCNET SIEMaaS servers will be upgraded as part of this maintenance.

 

Effects: Impact will be minimized to BCNET...

Tue, 2020-12-01 11:16

From:       00:00 PT Thursday, December 3, 2020

To:         06:00 PT Thursday, December 3, 2020

 

Reason:     Rogers’ contractor will be working in a splice case US0073 (BCNET cable ID is SM-FO-18) at Cypress...

Fri, 2020-11-27 12:21

From:       08:30 PT Wednesday, December 02, 2020

To:         09:30 PT Wednesday, December 02, 2020

 

Reason:     BCNET will be switching to a new VANIX (Vancouver Internet Exchange Connection) at the BCNET Vancouver...

Fri, 2020-11-27 11:12

From:       08:00 PT Tuesday, December 01, 2020

To:         12:00 PT Thursday, December 03, 2020

 

Reason:     ** THREAT NOTIFICATION ** CANARIE / BCNET have a contractor performing Fiber work on the following segments...

Tue, 2020-11-24 20:14

The EduCloud Server environment (https://bcnet.educloud.ubc.ca) will be undergoing scheduled maintenance from November 26, 2020, 08:00 PT to December 22, 2020, 16:00 PT.

There are no expected outages to running virtual machines and no...

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