Service Bulletin

The BCNET network operations centre provide expert, around-the-clock support for the network to ensure uninterrupted, problem-free network service.

The following bulletin provides updates about service maintenance. Please contact us at noc@bc.net should you have questions.

Sat, 2015-12-05 10:41

Reason: Regular lifecycle maintenance of the core BCNET
routers to upgrade the OS to the next release.
The maintenance will be conducted over two
periods as...

Wed, 2015-11-25 17:23

From: 02:50 PT Wednesday, November 25, 2015
To: ongoing

Reason: The marine fiber along this segment has been cut. The
supplier and technicians are assessing damages and...

Wed, 2015-11-25 09:00

We will be performing scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) on Saturday, November 28th, from 6:00 am – 8:00am.
Virtual machines running on the EduCloud service will remain up and running....

Tue, 2015-09-01 17:37

From: 21:00 PDT Thursday, September 3, 2015
To: 23:00 PDT Thursday, September 3, 2015

Reason: Confluence upgrade (BCNETIT-1301).

Effects: The BCNET wiki will be unavailable during this time.

Contact: Please contact...

Wed, 2015-08-19 13:48

From: 07:00 PDT Thursday, August 20, 2015
To: 17:00 PDT Friday, August 21, 2015

Reason: Electrical and HVAC maintenance and installations are
underway over the two days in the...

Wed, 2015-07-15 13:17

From: 21:00 PDT Thursday, July 30, 2015
To: 23:59 PDT Thursday, July 30, 2015

Reason: Scheduled BCNET IT monthly maintenance window
(BCNETIT-1325).

Effects: The BCNET public web site and other services will be...

Sat, 2015-06-27 07:05

BCNET is conducting maintenance on one of the VANTX primary routers to replace a failing line card.
The following services and customer links in Vancouver will be impacted for up to 30 minutes during the maintenance window. All other...

Thu, 2015-05-28 17:13

From: 21:00 PDT Thursday, May 28, 2015
To: 23:59 PDT Thursday, May 28, 2015

Reason: Scheduled BCNET IT monthly maintenance window
(BCNETIT-1290).

Effects: The BCNET wiki and other services will be
...

Wed, 2015-05-27 14:43

From: 15:23 PDT Tuesday, May 26, 2015
To: 15:28 PDT Tuesday, May 26, 2015

Reason: Reload of a line card in one Vancouver core router.
The root cause for the reload is not known....

Thu, 2015-05-07 21:47

Title: BCNET Vancouver Fiber Maintenance May 11 2015

From: 18:00 PDT Monday, May 11, 2015
To: 22:00 PDT Monday, May 11, 2015

Reason: Relocation of services onto new permanent fiber to replace...

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