Service Bulletin

The BCNET network operations centre provide expert, around-the-clock support for the network to ensure uninterrupted, problem-free network service.

The following bulletin provides updates about service maintenance. Please contact us at noc@bc.net should you have questions.

Thu, 2018-05-10 21:49

From:  5:00 am Friday May  11, 2018

To: 9:00 am  Friday May 11, 2018

 

Reason: Emergency repair/patching of NetApp affecting BCNET virtual servers at the Q9 location as part of this maintenance. These servers will be...

Wed, 2018-05-09 14:04

From: 21:00 Thursday, May 10, 2018
To: 23:59 Thursday, May 10, 2018

Reason: BCNET internal and external servers will be patched as part of this maintenance.

Effects: Impact will be minimized to BCNET IT services as redundant...

Tue, 2018-05-08 16:52

The EduCloud Server backup infrastructure will undergo maintenance on Thursday, May 10th, from 10:00 – 18:00 PT. During this window, we will not be able to fulfill restore requests for virtual machines hosted in EduCloud Server.

Tue, 2018-05-08 16:24

UBC Border firewall maintenance  Saturday, June 09, 2018  16:00 – 20:00 PT.  No User impact anticipated.

Sat, 2018-05-05 06:58

Network connectivity has been restored at Dairy Education Research Centre in Agassiz at 1.45 am May 5.

Fri, 2018-05-04 12:30

We will be performing scheduled maintenance on the EduCloud Server environment for Organizations hosted in UBC Vancouver during the above maintenance window. Virtual machines running on the EduCloud Server service will remain up and running....

Mon, 2018-04-30 13:18

We will be performing scheduled maintenance on the EduCloud Server environment for Organizations hosted in UBC Vancouver during the above maintenance window. Virtual machines running on the EduCloud Server service will remain up and running....

Tue, 2018-04-24 14:54

The EduCloud Server backup infrastructure will undergo maintenance on Thursday, April 26th, from 13:00 – 16:00 PT. During this window, we will not be able to fulfill restore requests for virtual machines hosted in EduCloud Server.

Tue, 2018-04-24 14:51

We will be performing scheduled maintenance on the Production Workloads in EduCloud Server environment (https://bcnet.educloud.ubc.ca) on Saturday, April 28th, from 06:00 – 09:00 PT.
Production workloads running on the EduCloud service will...

Fri, 2018-04-20 13:51

From:       22:00 PT Thursday, May 3rd, 2018
To:         04:00 PT Friday, May 4th, 2018

Reason:     Router hardware will be upgraded.

Effects:    Backbone network connectivity in Prince George will
be interrupted during...

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