Service Bulletin

The BCNET network operations centre provide expert, around-the-clock support for the network to ensure uninterrupted, problem-free network service.

The following bulletin provides updates about service maintenance. Please contact us at noc@bc.net should you have questions.

Mon, 2018-02-19 15:25

From: 21:00 Thursday, February 22, 2018

To: 23:59 Thursday, February 22, 2018

 

Reason: BCNET internal and external servers will be patched as part of this maintenance.

 

Effects: Impact will be...

Thu, 2018-02-08 10:21

From: 20:00 PT Friday, February 16, 2018
To:   21:00 PT Friday, February 16, 2018

Reason: BCNET will be performing a router reboot at Prince George.

Effects: Network connectivity in Prince George will be interrupted during...

Tue, 2018-02-06 14:40

The EduCloud Server backup software will undergo maintenance
During this window, restore requests  for virtual machines hosted in EduCloud Server Service will be unavailable

Tue, 2018-02-06 11:37

From: 21:00 Thursday, February 8, 2018

To: 23:59 Thursday, February 8, 2018

 

Reason: BCNET internal and external servers will be patched as part of this maintenance.

 

Effects: Impact will be...

Mon, 2018-01-29 19:47

The outage has now been resolved as of 19:25 PT.

From: 18:30 PT, Monday, January 29th, 2018

To: 19:25 PT, Monday, January 29th, 2018

Reason:  Hardware failure on core router in the BCNET Victoria data centre.

Effects...

Mon, 2018-01-29 18:35

The BCNET Victoria Transit Exchange is currently experiencing an outage due to a hardware issue. Technicians are currently investigating.

Tue, 2018-01-23 15:36

We will be performing scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) for Organizations hosted in Vancouver (Point Grey) location during the above maintenance window.

Virtual machines running on the...

Tue, 2018-01-16 14:12

We will be performing maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) during the above window. Please note that virtual machines running on the EduCloud Server service will remain up and running. Administrators will...

Mon, 2018-01-15 16:15

We are currently experiencing a data collection issue with the EduCloud Server Dashboards located at https://...

Fri, 2018-01-12 07:10

From: 21:00 Thursday, January 25, 2018

To: 23:59 Thursday, January 25, 2018

 

Reason: BCNET internal and external servers will be patched as part of this maintenance.

 

Effects: Impact will be...

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