About Microserve Value-Added Reseller Agreement
The Microserve Value Add Reseller Agreement offers a wide array of end-user computing devices for members. Microserve supports the acquisition of end-user computing devices and offers related value-added services for a wide range of desktops, laptops, tablets, thin client devices and peripherals. Members can take advantage of the best value for higher ed-centric solutions and the flexibility to meet diverse end user computing needs for academic, research and administrative purposes. They offer extensive account team coverage to address member needs across the province and provide responsive customer and technical support. Microserve is committed to service excellence, focused on customer satisfaction through active assessment processes to ensure a positive end-user experience and continuous improvements. The agreement offers logistics services to meet member needs across British Columbia. As well, the agreement offers optional services including asset tagging, configuration and installation, lifecycle management, concierge services to provide end users with a one-on-one customer experience and “try and buy” evaluation services.