work_outline

Operator Connect - Telus

Operator Connect allows BCNET members to make and receive phone calls directly within Microsoft Teams using trusted telecom providers.

Operator Connect is a Microsoft Teams calling solution that allows BCNET members to connect PSTN voice services through approved telecom operators. The service simplifies telephony by enabling cloud-based calling directly in Teams, offering flexibility, scalability, and reduced operational overhead while maintaining carrier-grade reliability.

Simplified telephony management

Native PSTN calling in Microsoft Teams with no on-premises phone infrastructure to deploy or maintain.

Seamless Microsoft 365 integration

Works directly within Teams, providing a consistent user experience for calling, meetings, and collaboration.

Carrier-grade reliability

Access trusted telecom operators that meet Microsoft’s quality, security, and compliance standards.

Scalability and flexibility

Easily add or remove users and phone numbers as organizational needs change.

Benefits Grid

Supplier

Telus

Key Contacts

Bridget Barnett
Sales Executive – TELUS Business Solutions West

Phone: +1 236-991-0543

Paul Jeon
TELUS Exclusive Partner Program Specialist
Phone: +1 236-991-0543

Agreement Details

For other inquiries, contact the Procurement Team

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