With all BCNET PSI members participating in at least one Shared Systems & Technology (SST) service offering, the SST team certainly aren’t strangers to most. But are you aware of all the services they have to offer your institution? With a wide-ranging portfolio of over 20 service offerings, there are quite a few to choose from. Join the Shared Systems & Technology to learn about the multitude of service offerings within their portfolio and which make sense for your institution.

In this session, the SST team will discuss how they are focused on enhancing existing services, what services have recently been added to their portfolio, and what services are on the horizon. Some of the new services they will elaborate on include, Crowdstrike, Pebblepad, TurnItIn, and the new Digital Signage software.

This session will also offer an opportunity for the audience to engage with the SST team on how services are selected, the onboarding process and pitch possible new service ideas.

Speakers

Dean Crawford
Director, Shared Systems and Technology | BCNET

Dean is the Director, Shared Systems and Technology for BCNET, a provincial shared service organization focused on BC’s higher education institutions. Dean manages a team responsible for the development and operation of the shared systems and technologies portfolio. He works collaboratively with the BC member community to facilitate service development and define models for selecting and implementing services. Under this portfolio, BCNET has developed over 24 shared services with over 400,000 unique ID’s. Dean is a seasoned IT professional and speaker with over two decades of experience in higher education and technology and conferences around North America.

Devon Keys
Senior Business Analyst, Shared Systems and Technology | BCNET

Devon is the Senior Business Analyst, Shared Systems and Technology for BCNET. She directly manages a diverse portfolio of established shared IT services that are utilized by institutions across the BC Higher Education sector such as EduCloud, Moodle, TeamDynamix, and IBM SPSS licensing. Working collaboratively with the BC member community, she acts as a liaison between BCNET’s members and service providers in implementing shared services and technology solutions at their institutions. With a background in IT project management for one of BC’s largest research universities, Devon is well versed in the needs of higher education institutions.

Wilson Lee
Business Analyst, Shared Systems and Technologies | BCNET

Wilson is the Business Analyst, Shared Systems and Technologies for BCNET. Wilson focuses on investigating new EdTech service offerings along with managing a collection of shared IT services utilized by institutions across the BC Higher Education sector such as BlueJeans, Ellucian licensing, PebblePad and TurnItIn. Having a financial background from working in two of BC’s largest and most dynamic pension environments, he has developed strong financial modeling and analysis skills. With a forward-thinking mindset, he is dedicated to engaging with the sector to develop the most cost-effective technology solutions.