Chatting for Pedagogical Engagement: Mattermost as a Tool for Learning

We will discuss taking Mattermost, an open-source team chat tool, from a small pilot to a production technology available at Enterprise scale at UBC. Parts of this presentation will cover the following: A brief background about the project, the process involved in the selection of a tool to pilot, the implementation and evaluation of Mattermost, and the road ahead as we actively scale up use of Mattermost to more courses and Faculties at UBC.

  • Participants can expect to learn about:
  • Mattermost
  • Example use cases for team chat
  • The SECTIONS framework we used to select a team chat tool
  • How learning technology pilots work at UBC
  • Recommendations based on this pilot experience


Ian Linkletter

Learning Technology Specialist, UBC Faculty of Education


Joe Zerdin

Senior Support Analyst, UBC Centre for Teaching, Learning and Technology


Letitia Englund

UX/UI Analyst, UBC Centre for Teaching, Learning & Technology


Mari Pighini

Lecturer/Cohort Advisor, UBC Faculty of Education


Pan Luo

Senior Programmer Analyst, UBC Centre for Teaching, Learning and Technology


Tim Kato

Team Lead, Learning Technology Hub, University of British Columbia