Talk about AI is pervasive in the IT industry, and even beyond in general business conversations this year. In this session we will discuss some of the foundational concepts of “AI in production” from the perspective of technology vendors leveraging AI to deliver enhanced capabilities and value to the marketplace. We will cover examples of how AI can be used to ease administrative effort over complex systems, the emergence of intelligent chat-bots in user-self service, and the impact that AI is having on next generation security products that examine user-behaviour as an indicator of threat and compromise. Along the way we will discuss a number of technologies that take the concepts and promise of AI into currently available enhancements to daily IT life.


Neil Bunn

Chief Technology Officer, Scalar Decisions