The purpose of this panel is to discuss usability and user experience in the context of increasing demands from a broad range of perspectives: privacy, security, service governance, integration, increasing business expectations, analytics, teaching and learning, and more. How do we make decisions about our services in a fast-evolving environment full of competing demands? Can we satisfy everyone?


Chris McDowell

Educational Technology Specialist, Douglas College


Eric Van Wiltenburg

Manager of Information Security, University of Victoria


Jason Toal

Interaction Specialist, Teaching and Learning Centre, Simon Fraser University


Letitia Englund

UX/UI Analyst, UBC Centre for Teaching, Learning & Technology


Mariel Miller

Manager, Technology Integrated Learning


Tim Kato

Team Lead, Learning Technology Hub, University of British Columbia