Back in 2010, UBC developed the roadmap for the replacement of the university's legacy phone system -- a massive task involving five legacy switches and 15,000 phones. Early into the process, we adopted SIP as the communications protocol between new communications platform components. We also decided to try to standardize on set manufacturers to reduce complexity -- but that began to matter less over time. SIP seemed to work well as the glue binding the infrastructure together.

In this session, we will review the architecture that UBC developed for the university's telecommunications and unified communications systems. We will highlight SIP and session management as key components -- allowing us to integrate a multi-vendor environment while improving redundancy and reducing costs.

Lastly, we will discuss how similar components and architecture could, in the future, allow for phone system inter-operation and trunk consolidation at the BCNET level.


Michael LeBlanc

Manager of Service and Solutions, University of British Columbia

Liza Jose

Senior Manager of Communication and Collaboration Technologies, University of British Columbia